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| Service character |
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Our company can supply a maximum of satisfaction to the customers with the high quality, best efficiency service system, and take the service development as one of the compete ability of the company, XCMG Xuzhou Truck-mounted Crane Ltd. will constant create values for customers, in addition, improving service quality as our purse aims, worked all out to improve pre-sell service ,selling, service and after service according to the ideal of challenge tradition, conform marketing and conformity service. |
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| Service tenets |
We insist that make customers succeed, and supply over-value service to you to avoid your worried about subsequent problem., and also insist satisfacting the customer to solve problem for you.
We pursue the service idea that works conscientiously and practically, catch details to satisfy your needs as possible. XCMG Xuzhou Truck-mounted Crane Ltd. has established a high quality service stuffs equipped with various service device, it can response rapidly, visiting customer , consulting technical problem, deal with appeal, serve you with over-value service ,supply Spare parts for you, evaluate the degree of satisfaction of customer, training users, etc.
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| Service system |
we have founded technical service station and parts supply center in the main marketing.. Training persons for free for operating and maintenance crane, and also our full time engineer and specialized workers will supply you with high-quality after service. inspecting and maintenance vehicle at intervals.
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| Service standard |
XCMG Xuzhou Truck-mounted Crane Ltd. has passed the IS09001-2000 Quality Certification and “3C” certification. The company take the focusing customer as its service start and end-result. and take the customer's satisfaction as a only service quality standard .
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| Service network |
According to the idea of close to customer, approach working site and zero-distance service. XCMG Xuzhou Truck-mounted Crane Ltd. has built 12 service centers in china, which covered the service network of china, 24 hours a day overtimes working,deal with customer's various problem in all the weathers
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